Contact Us

Thank you for contacting our Customer Service Department. We pride ourselves with providing responsive, timely service to our customers.

Please dial 800-487-6669 during the hours of 8:00a.m. to 7:00p.m. EST Monday through Thursday and 8:00a.m. to 5:00p.m. EST Friday to talk with one of our Customer Service Representatives.

Mailing Address:

PO Box 4830
Syracuse, NY 13221

Overnight Mailing Address:

5788 Wide Waters Parkway
Syracuse, NY 13214

EMAIL: service@protective.com
FAX: 866-505-0253

Use of the MONY marks is under license from AXA Financial Inc. and it’s affiliates. MONY Life Insurance Company ("MONY") is a wholly owned subsidiary of Protective Life Insurance Company. Protective Life Insurance Company serves as administrator for MONY Life Insurance Company of America ("MLOA").